HealthQuest Infusion & Specialty, a key provider of outpatient infusion therapy in Houston, faced significant challenges as it rapidly expanded. With ballooning Accounts Receivable (AR), cash posting backlogs and billing inefficiencies, HealthQuest needed a partner to help streamline their financial operations.
Prochant stepped in, conducting a comprehensive system analysis that addressed these issues head-on. By September 2023, Prochant had reduced AR by 81%, cleared backlogs and implemented best practices that significantly improved HealthQuest's financial health. This partnership led:
- An 81% decrease in overall AR
- A 78% reduction in Days Sales Outstanding (DSO)
- A 76% drop in denials
The collaboration not only optimized operations but also positioned HealthQuest Infusion & Specialty for continued success in a growing market. Fill out the form below to read the full case study.
Prochant is the only AI-driven reimbursement service provider in the home-based care industry. We deliver focused revenue cycle management (RCM) solutions to healthcare providers with 7 wholly-owned global delivery centers. Our expertise lies in providing end-to-end RCM for home-based care, infusion, and specialty pharmacies, consistently delivering exceptional results to some of the leading healthcare providers in the country. We harness specialized automation technology and deep industry knowledge to streamline the time-consuming and expensive reimbursement process. As a result, we help healthcare providers accelerate their collections, increase revenue, and reduce operational costs while managing risk. Prochant is HITRUST certified, the gold standard for HIPAA security. For more information, please visit prochant.com.