Three Key Insights from the NAHC Conference 2023

Navigating Medicare Cuts and the Changing Landscape of Home Health & Hospice Profitability

The National Association for Home Care & Hospice (NAHC) conference is always a hub of knowledge, bringing together industry leaders and experts to discuss the challenges and opportunities in home health and hospice care. This year was no exception. Among the plethora of insights, three particularly stood out for their implications on profitability. Here's a deep dive into these insights:

1. Medicare Cuts - The Looming Storm

The rumblings of impending Medicare cuts have been felt across the industry for a while, but at NAHC, they took center stage. The overarching sentiment was one of concern. Medicare, a significant funding source for Home Health & Hospice providers, is poised for reductions, and the gravity of this shift is beginning to sink in.

What does this mean for providers?

For many, it's a wake-up call. The reality of reduced reimbursements means that the traditional ways of doing business may no longer be viable. Providers will have to rethink their strategies, optimize operations, and perhaps most critically, find ways to make up for the impending revenue shortfalls.

2. The Profitability Squeeze is Real

If there were any doubts about the gravity of the Medicare cuts, here's a startling statistic: come 1/1/24, a whopping 53% of Home Health & Hospice providers are expected to grapple with profitability challenges. This isn't just a hypothetical scenario; it's a looming reality. As the calendar pages turn, providers need to be proactive in seeking solutions that can cushion the blow of these cuts.

3. Global Labor - The Silver Lining?

In every challenge lies an opportunity. For the Home Health & Hospice industry, global labor might just be that glimmer of hope. With costs spiraling and revenues under pressure, global labor offers a viable way to maintain service quality while keeping costs in check.

It's not just about outsourcing for the sake of cost savings. It's about leveraging global talent pools to bring efficiency, scalability, and flexibility to operations. And in these challenging times, such a relief valve is more than welcome.

A Game-Changing Solution from Prochant

Understanding these challenges, Prochant steps up with a solution tailor-made for the times. Our offering, focused on Revenue Cycle Management (RCM), brings together the best of both worlds: U.S.-led expertise coupled with the affordability of low-cost global labor.

For organizations feeling the pinch, this could be the elixir they've been searching for. With Prochant's solution, providers can focus on delivering top-notch care, leaving the RCM intricacies to experts who understand the ins and outs of the industry, all while enjoying cost efficiencies.

The NAHC conference shed light on pressing concerns, but it also brought to the fore solutions that can help navigate the turbulent waters ahead. As providers gear up to face the challenges of 2024 and beyond, it's essential to remain open to innovative solutions. In doing so, they can ensure not just survival but thriving in the ever-evolving landscape of Home Health & Hospice care.

Connect with us today to learn more about how our reimbursement experts can help optimize your revenue cycle management!


Prochant is the only AI-driven reimbursement service provider in the home-based care industry. We deliver focused revenue cycle management (RCM) solutions to healthcare providers with 7 wholly-owned global delivery centers. Our expertise lies in providing end-to-end RCM for home-based care, infusion, and specialty pharmacies, consistently delivering exceptional results to some of the leading healthcare providers in the country. We harness specialized automation technology and deep industry knowledge to streamline the time-consuming and expensive reimbursement process. As a result, we help healthcare providers accelerate their collections, increase revenue, and reduce operational costs while managing risk. Prochant is HITRUST certified, the gold standard for HIPAA security.